Free accident and repair cover from Volkswagen

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Ensurance is Volkswagen's free accident and repair cover. It works alongside your existing comprehensive motor insurance policy, no matter who you are insured with, to help get your Volkswagen back on the road if it has been damaged in an accident or stolen. It’s free for three years and is available on both new and older models.

Your free Ensurance cover includes:

  • Guaranteed use of a Volkswagen approved repairer and Volkswagen trained technicians
  • Repair using only genuine Volkswagen parts
  • Cover for both fault and non-fault claims
  • A dedicated Claims Manager
  • Legal Expenses Cover

To benefit from Ensurance you’ll need to activate your free cover which takes less than a minute.

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Ensurance Diagram

You can also report a claim via the iPhone or android app . Download them here:

Download for iPhoneOrDownload for Android

What our customers say...

My wife was recently involved in an accident and from the outset I found the whole Ensurance service impeccable. Dealing with the dedicated claims manager Gary has been a joy. I was constantly kept up to date with the progress of my claim and there was clear visibility that Gary was working through my case daily and providing me with regular updates.

Mr Jeffs, Northallerton

For more details on what’s covered please refer to the Ensurance Cover Booklet. Please note you will need to pay any policy excesses that you are responsible for in accordance with the terms and conditions of your motor insurance policy.

Ensurance® from Volkswagen Financial Services is sold and administered by Lawshield UK Limited, registered in England number: 3360532 (registered office: Lawshield House, 850 Ibis Court, Lakeside Drive, Centre Park, Warrington, Cheshire, WA1 1RL) and underwritten by UK General Insurance Limited on behalf of Great Lakes Reinsurance (UK) SE, registered in England No. SE000083 (registered office: Plantation Place, 30 Fenchurch Street, London, EC3M 3AJ). Volkswagen Financial Services is a trading name of Volkswagen Financial Services (UK) Limited, registered in England and Wales No.2835230 (registered office: Brunswick Court, Yeomans Drive, Blakelands, Milton Keynes MK14 5LR).

All of these organisations are authorised and regulated by the Financial Conduct Authority (FCA). Authorisation details can be checked on the Financial Services Register by visiting fca.org.uk or by calling the FCA on 0800 111 6768.