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Legal and Privacy

By entering the Volkswagen Insurance website you agree to all of the terms and conditions as set out below. If you decide to access any third party websites linked to this website you do so entirely at your own risk, we recommend that you check the privacy policies of any third party web site.

Volkswagen Insurance is a trading name of Volkswagen Insurance Service (Great Britain) Limited and Volkswagen Financial Services (UK) Limited.

Volkswagen Insurance Service (Great Britain) Limited is an appointed representative of Volkswagen Financial Services (UK) Limited.

Volkswagen Financial Services (UK) Limited is a company registered in England and Wales with company registration number 2835230 (registered office: Brunswick Court, Yeomans Drive, Blakelands, Milton Keynes, MK14 5LR).

Volkswagen Financial Services (UK) Limited is authorised and regulated by the Financial Conduct Authority (FCA). Authorisation details can be checked on the Financial Conduct Register at or by calling the FCA on 0800 111 6768.

We reserve the right to vary or amend these terms and conditions from time to time.

Privacy statement

Volkswagen Insurance is committed to meeting its obligations under the Data Protection Act of 1998. Volkswagen Insurance will strive to observe the law in all collection and processing of subject data and will meet any subject access request in compliance with the law.

Volkswagen Insurance will only use data in ways relevant to carrying out its legitimate purposes and functions in a way that is not prejudicial to the interests of individuals.

Volkswagen Insurance will take due care in the collection and storage of any sensitive data. Volkswagen Insurance staff will do their utmost to keep all data accurate, timely and secure.

Your data is stored behind a firewall on our internal systems; this prevents unauthorised people from gaining access to it. Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access. You have the right to request a copy of all personal information we hold about you, for which there may be a fee of £10.

We may collect technical data about the type of Internet browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use. We might also place a "cookie" on your hard drive that will help us to identify you when you return to the site and allow us to tailor content to your personal preferences. If you do not wish to use "cookies" you may disable this option in your Internet browser settings. "Cookies" can be removed from your computer.

Product specification

The details contained in this website are for information purposes only Volkswagen Insurance Service (Great Britain) Limited nor Volkswagen Financial Services (UK) Limited can accept contractual responsibility for your reliance on the information contained herein.

Intellectual property rights

This web site is published by Volkswagen Insurance and is protected by copyright and other intellectual property rights in existence at any time throughout the world. All web site design, text, graphics, the typographical arrangement thereof, and all other material on this web site is copyright of Volkswagen Insurance, and partner companies within the worldwide Volkswagen Group of companies or their service and technology providers.

Permission is hereby granted to electronically copy and to print hard copy portions of this web site for the sole purpose of using this as an information resource for Volkswagen Insurance. Any other use of materials on this website, including reproduction for purposes other than the above, modification, distribution or republication without the prior written permission of Volkswagen Insurance is prohibited.

The trademarks, logos and service marks shown on this web site, unless otherwise specified, are the trademarks of Volkswagen Insurance Service (Great Britain) Limited and Volkswagen Financial Services (UK) Limited and Motor manufacturer partner companies within the worldwide Volkswagen Group of companies or their extended service and technology providers and suppliers.
No rights are granted to use any of these in any manner whatsoever.

Any infringement of Volkswagen Insurance rights will result in appropriate legal action being taken against you.

Disclaimer and liability

All express warranties, representations, conditions of any kind or other terms implied by statute or common law with respect to this web site or the information, content, materials or products included on this web site are hereby expressly excluded to the fullest extent permitted by law.
Volkswagen Insurance shall not be liable in any circumstances for any direct or indirect, special or consequential loss or damage (whether for profit or loss or otherwise) costs, claims, expenses or other claims for compensation what so ever, whether caused by the acts, omissions or the negligence of Volkswagen Insurance its employees or agents, which arise out of or in connection with the use of this web site or the information, content materials or products included on this website, except in respect of death or personal injury caused by Volkswagen Insurance its employees or its agents proven negligence. Volkswagen Insurance does not accept any responsibility or liability for access to or material on, any website that is linked from or to this website.

Misuse statement

Volkswagen Insurance reserves the right to prevent your usage of this site if you misuse the contents contained within this website in any manner. Volkswagen Insurance is the final arbiter as to what shall constitute misuse and its decision will be final.

Governing law

This website is for use by persons located and resident within the United Kingdom, including Northern Ireland, excluding the Channel Isles and the Isle of Man. Accordingly, these terms and conditions shall be subject to English law and the parties to any dispute or action hereby submit to the exclusive jurisdiction of the English courts.


Please note that there is no guarantee that any e-mail sent to Volkswagen Insurance will be received by Volkswagen Insurance, or that the contents of the e-mail will remain confidential whilst being transmitted.