If your existing warranty is about to expire, or you don't have a warranty in place, you can choose to purchase an Extended Warranty on your vehicle. With a Volkswagen Extended Warranty, you’ll get 12 months’ cover against the costs of repairing or replacing mechanical and electrical components of your vehicle that have suffered sudden and unexpected failure during the period of cover. Subject to the maximum claim limit and the terms and conditions of this policy.

For more details on what's covered, please refer to the Volkswagen Extended Warranty Cover Booklet.

Volkswagen Extended Warranty is designed for anyone driving an Volkswagen that wants to protect themselves against the costs of repairing or replacing components, should they fail suddenly and unexpectedly. Moreover, it ensures that any necessary repairs will be carried out by an Volkswagen Approved Centre, using Volkswagen Genuine Parts.

To see if you are eligible, click here.

There are two levels of cover you can choose from: Named Component Cover and All Component Cover.

• All Component Cover is our most comprehensive level of insurance. It pays for the cost of repairing or replacing the factory-fitted mechanical and electrical components of your vehicle, should they suffer sudden and unexpected failure. In addition, we will pay for the costs of consequential failure of covered component(s). 
• Named Component Cover pays for the costs of repairing or replacing named factory-fitted mechanical and electrical components of your vehicle (as listed in the Cover Booklet), should they suffer sudden and unexpected failure.

The maximum we will pay per claim is the market value of your vehicle at the time of the sudden failure (including VAT). All claims are subject to the terms and conditions that can be found in your Cover Booklet.

If you need help choosing your cover, click here.

You can purchase a Volkswagen Extended Warranty online by clicking here.

You can buy an Extended Warranty from as little as £158* per year. To get a quote relevant to your Volkswagen and requirements, please visit our Get cover now section.

*This price is based on a customer driving a Volkswagen with less than 60,000 miles and an engine size of 1.4L or below, choosing Named Component Cover with an excess of £250, to cover them for driving less than 10,000 miles, within 30 days of their existing warranty expiring. Subject to eligibility criteria. 

A Volkswagen Extended Warranty policy provides 12 months' cover.

If you need to make a claim, simply take your vehicle and Confirmation of Cover to your nearest Volkswagen Approved Retailer.

To make changes to your Volkswagen Extended Warranty cover, please call 0333 043 3781 and our customer service team will be happy to help. Lines are open Monday to Friday, 8am to 5pm (excluding bank holidays).

If Volkswagen Extended Warranty cover does not meet your requirements or should you decide to cancel it for any reason within a period of 14 days, you can obtain a full refund of the premium paid without charge, subject to no claims having been paid.

The 14 day period begins on the day you receive an email with your Confirmation of Cover. After the 14 day period, you can cancel your cover and be entitled to a pro-rata refund, subject to no claims having being paid. A cancellation fee of £25 applies and will be deducted from your refund amount.

To cancel your cover, please contact us:

By telephone: 0333 043 3781 (lines are open Monday to Friday, 8am to 5pm, excluding bank holidays)
By email: customerservices@volkswagen-extendedwarranty.co.uk
By post: Volkswagen Extended Warranty, PO Box 869, Warrington,WA4 6LD.

You can select to pay an excess of £250, £100 or £0. Paying a higher excess will reduce your premium.

To request a copy of your Confirmation of Cover, please call 0333 043 3781 and our customer service team will be happy to help. Lines are open Monday to Friday, 8am to 5pm (excluding bank holidays).

When you buy a new passenger car from an authorised Volkswagen retailer in the UK, you’ll receive a comprehensive warranty to cover you against defects and repairs for the first three years. This is made up of:

• A 2-year unlimited mileage manufacturers warranty
• A further 1 year / 60,000 miles (whichever is soonest) warranty

This means you're covered for a total of 3 years or up to 60,000 miles, whichever comes first. Subject to exclusions, terms and conditions, see www.volkswagen.co.uk/en.html

If you buy an Approved Used Volkswagen, you will receive a minimum 24 months’ warranty*. If you are unsure how long you have left on your existing warranty, please contact us.

*Valid for vehicles up to 100,000 miles at point of activation. Accurate at publication date 01/2022. Offer subject to change or removal at any time.

If you would like to find out when your Volkswagen Extended Warranty expires, you will find the end date on your Confirmation of Cover.

To be eligible to benefit from this cover, you must confirm the following statements are correct:

• You don't live in the Isle of Man or the Channel Isles
• You are not in the motor trade or deal with the buying, selling or repairing of motor vehicles
• Your vehicle must not be used for hire or reward, public services (e.g. emergency services), professional instruction, competition or off-road use, motor rally, speed or duration tests or any practice for these events
• Your vehicle has not done more than 100,000 miles
• Your vehicle was not manufactured by anyone other than Volkswagen
• Your vehicle is not a kit car, grey import or powered by fuel cell(s) or LPG
• Your vehicle has not been modified from the manufacturers' specification (manufacturer fitted optional extras are not classed as being a modification)
• You must make sure your vehicle is serviced in accordance with the manufacturer's schedule
• Your vehicle is not a pre-series or special series vehicle (limited editions with less than 200 vehicles produced)

Volkswagen Roadside Assistance is not included with Volkswagen Extended Warranty. If you would like to purchase Volkswagen Roadside Assistance in partnership with the AA, call 0800 777 192.

Yes, Volkswagen Extended Warranty will cover you in continental Europe, including popular locations such as France and Italy. However, some terms, conditions, and exclusions apply. To understand exactly where in continental Europe we provide cover, please consult your Cover Booklet.

The maximum we will pay per claim is the market value of your vehicle at the time of the sudden failure (including VAT).

Admittedly we’re biased, but we think our Extended Warranty is the best because we ensure your car is fixed using Volkswagen genuine parts by Volkswagen expert repairers.

However, it’s important you find the cover that’s right for you. So, check out our features and benefits and the cover levels available to help you decide.

Our Extended Warranty is a 12-month insurance policy and we’ll send you an email close to your renewal date to see if you want to renew it. As long as you haven’t gone over 100,000 miles, and you still meet the eligibility criteria, you should be able to extend your protection with us.

We think it is. With a Volkswagen Extended Warranty, you could have peace of mind that - should a covered component on your Volkswagen fail suddenly and unexpectedly - you’ll be protected.
 
Ultimately, you know your circumstances better than anyone so it’s your opinion that counts the most. Why not check out our features and benefits and the cover levels available to help you decide?

When you buy a new passenger car from an authorised Volkswagen retailer in the UK you’ll receive a comprehensive warranty to cover you against defects and repairs for the first three years. This is made up of:
• A 2-year unlimited mileage manufacturer’s warranty
• A further 1 year / 60,000 miles (whichever is soonest) warranty
For full details, click here or speak to your nearest Volkswagen Retailer.

If you have an approved used warranty, you should have received an email with a confirmation of cover. This document should show the start and end of your Volkswagen’s warranty.

If you’ve bought a Volkswagen Extended Warranty with us, you should have received a welcome email with a confirmation of cover attached. This document should show the start and end of your Volkswagen’s warranty. In addition, we will email you when your warranty is due to expire. If you have any further questions or concerns, you can get in touch.

If a mechanical or electronic component in your car fails suddenly and unexpectedly, you can visit a Volkswagen Retailer and have a diagnostic check completed. A diagnostic scanner will be connected to your Volkswagen to complete a digital analysis of your car’s various computer systems and components. Any fault codes that appear will indicate to our Volkswagen Trained Technicians which related components should be investigated first.
 
Once the check is completed, and if the fault is determined to be covered by Volkswagen Extended Warranty, the Volkswagen Retailer can submit a claim on your behalf.

You will need to visit a Volkswagen Retailer if a mechanical or electronic component in your car fails suddenly and unexpectedly. They will schedule a diagnostic check to determine the problem.
 
If your Extended Warranty claim is accepted, all labour and material charges - including the diagnostic test - will be covered (subject to your excess). However, you will be responsible for covering the cost of any diagnostic tests if the claim is declined.

If a component fails due to wear and tear, we will not cover the costs of repair or replacement. It’s really important you understand exactly what is and isn’t covered, so take a look at the Cover Booklet for full information.

Extended Warranty cannot be transferred from one vehicle to another since both the policy and price are tailored to your vehicle’s make and model.

Extended Warranty cannot be transferred from one person to another since the policy options you selected relate to how you drive your Volkswagen. If you are selling your car, you’ll need to cancel your policy and they’ll have to setup their own cover.

Our Extended Warranty is a 12-month insurance policy and we’ll send you an email close to your renewal date.

If no claims have been paid out on your policy
If no claims have been paid out on your policy and you decide to cancel within the first 14 days, you can obtain a full refund of your premium. The 14-day period begins on the day you receive an email with your Confirmation of Cover. After the 14 day period, you can cancel your cover and be entitled to a pro-rata refund, subject to no claims having being paid. A cancellation fee of £25 applies and will be deducted from your refund amount.
 
If a claim has been paid out on your policy
If a claim has been paid out and you decide to cancel within the first 14 days, you will not be entitled to a refund and the full 12-month premium will be payable to us. The 14-day period begins on the day you receive an email with your Confirmation of Cover. If you cancel after the first 14 days, you will not be entitled to a refund and the full 12-month premium - in addition to an administration fee of £25 - will be payable to us.

To cancel your cover, please contact us.
 
By telephone: 0333 043 3780 (lines are open Monday to Friday, 8am to 5pm, excluding bank holidays)
By email: customerservices@volkswagen-extendedwarranty.co.uk
By post: Volkswagen Extended Warranty, PO Box 869, Warrington, WA4 6LD.